Originally Posted by
WineCountryUA
This is the way partners treat UA issued awards.
Originally Posted by
MatthewLAX
Yes, you are right. As the owner of an award consulting service, I know this painfully well. But that is not neither the issue nor justification for UA’s actions.
I’m just so tired of the run around.
Is there really no specific UA policy on this?
Are we saying that partners have *consistently* rebooked UA-issued I/O class awards into X/Y class in the case of IRROPS? I did not know that was the case--do we have a different thread where people post data points and experiences working with UA or their partners to get manually (and rightfully) rebooked into a premium cabin?
Last edited by dkc192; Sep 14, 2020 at 2:53 pm