FlyerTalk Forums - View Single Post - New Zealand - Accor Hotels booked prior to close down - refund?
Old Sep 12, 2020, 10:11 pm
  #8  
markis10
 
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Originally Posted by Beckett66
The Auckland SO Sofitel at least should refund you because they're being used as a managed isolation and quarantine facility and so can't accommodate regular customers. If you meant the Auckland Sofitel viaduct, they're currently closed, and so should also refund.
I think you may struggle to get a refund from the Sofitel Viaduct considering the company that took the money is liquidated, and a seperate legal entity now runs management
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