FlyerTalk Forums - View Single Post - Make British Airways Great Again!
View Single Post
Old Sep 5, 2020, 3:18 pm
  #9  
EuropeanPete
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Diamond, GHA Tit, BA Gold, Turkish Elite
Posts: 8,683
I do think repairing relations with employees has to come near the top of the list. We don’t know what the next 10 year holds, except that it’s pretty unlikely to be different to the next 10 years.

BA needs to learn how to listen to its employees to be able to make the right changes and to be trusted by them so that they can implement them.
EuropeanPete is offline