FlyerTalk Forums - View Single Post - Random seat changes to UA itineraries after having an assigned seat [Consolidated]
Old Sep 5, 2020, 1:07 pm
  #108  
rockrich
 
Join Date: Nov 2004
Location: San Francisco
Programs: UA 1MM *Alliance Gold
Posts: 256
Seat assignment disappears with October schedule load

My SFO BOS round trip in business was booked in August with 737s each way, seats 3F both flights. Today I got a schedule change notice, but the only change was missing seat assignment for the return BOS SFO on 10/3.
When I tried to book on line, got the "no seats available" message. So called and spoke with an agent. They had no idea what had happened. Seat 3F not available, was given 1F instead. Might be an upgrade if IE is blocked for crew as it sometimes is. But obviously someone else was assigned my original seat after I had booked and paid. This is troubling to me, never had a seat taken away before. Anyone else with similar experiences?
rockrich is offline