FlyerTalk Forums - View Single Post - Ripped Off at Holiday Inn Express Geneva, NY

Sep 1, 2020, 6:41 pm

#5

rbAA

Join Date: May 2003

Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.

Programs: Only the good ones

Posts: 5,153

Quote:

Originally Posted by FastMJ

I’m not sure how that could have happened. I booked using the standard protocol on the IHG website for booking award stays and got a confirmation that made no mention of the charge.

You got charged the amount they bill IHG for the award nights, which can happen on occasion. IHG CS should be able to correct this, though I'd recommend you call.

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