Originally Posted by SanDiego1K

We had an aggravating experience with not receiving the 4x bonus for dining at a restaurant. We have finally been given the points after considerable hassle but have been told that the restaurant has the improper SIC code despite it being a code for restaurants and bars. The full story: we ate at Tarpys in Monterey in late July. It has been a restaurant for over 30 years. The bill posted as 1x. We were told that it was not categorized as a restaurant. We spoke to the accountant for the restaurant who said this was the strangest call she had received in her years working there. She directed us to call the parent company. It owns 3 restaurants in the Monterey area. We were given the SIC code and were told that it is a restaurant and bar category. We called AMEX again. After being passed onward to various agents, we were told that the SIC code was changed in early June. The code currently used is for worldwide restaurants. The code that was used earlier is for California restaurants. Finally after considerable pushing and pointing to all our years as AMEX customers with a reasonable volume of purchases, the additional points were given to us as goodwill.