Originally Posted by
craz
If your mgr worked for me and gave this away, he wouldnt be working for me any longer. I could see todays value of the pants (used no longer new) and either 2 nights or 75K but not both.the exception being if the OP was a reg with us at The Hotel and dropped a nice amount of $$s with us every year, then Id see it as a cost of doing biz
i disagree completely. Number 1 the op was paying close to $900+ a night there which is very very high. Secondly there is a pandemic and the cleaning practices were obviously not taken seriously at all, especially at a luxury brand like the Ritz.
I agree with this ambassador, this guest should be OVERCOMPENSATED imo because of those factors.