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Absolutely disgusted with BA
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Aug 20, 2020, 8:44 pm
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SKRan
Join Date: Apr 2008
Programs: Confirmed
Posts: 1,091
I think BA tried to do you a favour by agreeing to try adding CX flight to the PNR - they are not obliged to do so. This is not something they usually do.
I guess the reason is that it may go wrong like this and make you unhappy.
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SKRan
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