Originally Posted by
canadiancow
I cannot book a flight on AC.com without providing an email address. I'm not sure how that works for TA bookings.
Originally Posted by
mahasamatman
I think that may be the only booking point that requires it. Does mobile even require one? In my experience, TA bookings contain the contact information for the agent.
The agency and individual agent's info is stored in a separate field since they have an agent specific sign-on for the ac.com/agent portal while the passenger has a separate field for name, DOB, and phone which can be mobile, home, work or number at destination as well as an email field.