Originally Posted by
LAX_Esq
At what point does non-ideal and not customer friendly cross over into unreasonable?
Great question, the answer probably isn't cut and dry. But we are talking 2 hours here. Any other mode of transportation could be delayed (granted perhaps not on purpose) by 2 hours just as easily. I don't know where the unreasonable line is, I give you that, but i do know moving to 120 minutes versus 90 doesn't cross it.