Originally Posted by
smartytravel
And, that's what the conversation is about above. Just because Delta or other airlines indemnify themselves from any obligation does not mean that they shouldn't have that obligation. We provided an example of a barber who wants to shift a haircut by 2 hours and then holds on to the money without refunding.
But they give the customer a very straight forward choice. Low price but airline is indemnified in case of a schedule change within a 2 hour window, or High price but complete flexibility. seems the OP wants the low price with no restrictions, what possible incentive does the airline have to offer that ?