So I've just had one segment of an award cancel, IAD-LHR-MUC-FCO-LIS-IAD, for this October.
There's an easy replacement flight available, but by then Americans may still not be allowed to enter Europe without a 14-day quarantine. It'd be great to keep the booking and see how the fall unfolds, but I'm wondering if it's better to just use this schedule change as grounds to refund the whole award.
My question here is, does ANA allow "passenger's citizenship is currently banned from Europe" as grounds to cancel the ticket without penalty, closer to departure?