Old Jul 31, 20, 9:36 am
  #8  
corporate-wage-slave
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
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What should happen here - assuming BA cancelled one of their operated services or it's BA marketed - is the following:
- refund of fare
- refund of seat fees
- return of GUF to account, potentially with 6 months added
- return of 2-4-1 to account, again potentially with 6 months added
The one thing that is not refundable is if you paid a change fee to go to First, the wording here is a little unclear.

Sometimes this come in separate chunks, and I can't work out from the first post when this cancellation was done. It can take 6 weeks or longer. But there are more examples of this in the main rebooking thread, examples of timeline, and how to reach the BA Refund Helper if you have waited more than 2 weeks.
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