Old Jul 31, 20, 8:28 am
  #1  
ddschur
 
Join Date: Oct 2008
Programs: BA Avios
Posts: 445
Question BA Refund Policy for BA Cancelled Flights

First, I DID try to find the answer to the question but was not able to find the answer...so, apologies in advance!

BA cancelled an upcoming flight and when I spoke with agent he said I WOULD BE REIMBURSED for all costs related to flight, all AVIOS pts. returned and voucher used would be redeposited,

I did receive a partial refund but not for a "seat selection" charge for the flight and not for a "gold upgrade to first class"....when BA cancels are these charges reimbursable???

Also, still awaiting 241 voucher and AVIOS Pts. to be returned!

Anyway, if anyone can clarify the above question I would be extremely appreciative.

Be safe and be well!!!
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