Originally Posted by
myperks
don’t need to manage a hotel to apply these concepts.
Ignoring reasonable safety requests from guests at a luxury property isn't going to be of much benefit. If you'd like to brush up on the RC mission statement, it's available
here.
The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission.
We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience.
The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our guests.