Finally got my first updates.
original tickets were redeemed in August 2019, with a change in November.
flights were
LAX to SIN (July 8, 2020)
SIN to JNB (July 10, 2020)
On two record locators and redeemed as two tickets for the increased cost because they couldn’t get the agent to put it as one ticket. Both flights in Business
refund requested on 06/08/2020 so I can rebook the trip for May 2021 and hope the worlds in a better place,
refund for the SIN-JNB leg received on 07/20/2020
still waiting on the refund for LAX-SIN
both tickets purchased the same day with miles... being patient....sort of.
I’ve already rebooked my return flight (which I booked through American Airlines) a couple weeks ago.