FlyerTalk Forums - View Single Post - Delta Even Exchanged my Flight even though I canceled!
Old Jul 7, 2020, 10:07 pm
  #1  
HWGeeks
 
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
Delta Even Exchanged my Flight even though I canceled!

I don't know if this has happened to anyone else I am so stoked I didn't want to search.

I canceled my flight back in March because of COVID and took the credit. My flight flew without me and I was happy.

I tried to rebook the flight today, and well I couldn't, the ecredit wasn't showing a value. So I called Delta they saw the e-credit and helped me book the flight. Told me there was a difference in fair that I would be on the hook for, which I knew and I was ok with paying, as the flights this time of year are always more expensive than march sometimes triple in price.

I had my AMEX ready to pay the fair difference when the Salt Lake City rep asked if he could place me on hold on for 10 minutes. Turned into a 17-minute hold and when he came back he gave me the good news, I wouldn't have to pay the fare difference, his supervisor even exchanged the ticket!

Saved me 400 bucks!
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