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Thread: Credit card chargeback for canceled Avianca fligt
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Old Jul 3, 2020, 10:57 am
  #12  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
You have a crossed wire with Citi. I would "appeal," make certain that you are providing the documents noted above and that you do not want a credit, but a refund (as you are entitled to under US law). Keep it simple and short, but in writing.
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