Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,450
Worth a read but still a carefully-crafted, CorpComm-approved piece. I find Kirby is much more candid in his presentations to the financial community, where you can actually get a sense of his approach to managing the airline.