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Old Jun 30, 2020, 1:54 pm
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mmthomas44
 
Join Date: May 2001
Location: topeka, ks usa
Posts: 392
how contact online fraud alert team?

I received a chase fraud alert that a new computer was added to my online account; preceded by a account transaction code that was sent. This was in early morning hours, so I didn't see the alerts until later.

I have been several hours trying to trace down a person who can help with online account alerts and fix the problem. I universally am told by different chase customer service reps that nothing can be done unless there is a fraudulent transaction on a card.

Can I get any advice on what to do about someone accessing my online account? I have changed the password.
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