Originally Posted by alpha21

I do have the same problem.
I had some cancellations on my original routing, so i checked with KLM for a new routing and got the confirmation via e-mail on Saturday with the correct new routing in it. on Sunday i reserved my seats for all legs.
on Monday I received another mail with the Travel document. this one showed a difference in the inbound routing.
what does this means?
I logged in on klm.com and it said that there is no upcoming booking. so my booking disappeared as well. I could manage to readd it with my booking code.
but now it shows the following mix:
the outbound flight is the original outbound flight which I booked in march. the inbound flight is that on from the travel document, received on Monday.
the routing agreed with KLM Facebook Messenger chat and confirmed on my e-Ticket (from saturday) is disappeared completely...

What the hell is going on?