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Thread: Has DL Cut too many flights? Analysis and discussion of schedule cuts.
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Old Jun 30, 2020, 6:54 am
  #170  
tardyturtle
 
Join Date: Sep 2012
Programs: DL DM
Posts: 764
Originally Posted by Brendan
I just got a major schedule change on TVC--CHS for August. When I click on Change or Cancel, it rejects it 'because of a sched. change' or because it's Basic Economy. It tells me to call, so I get the same as Rebidus #164 . So I've direct-messaged them for a refund.
I had the same issue as you, and the one time I was able to modify the flight online it wanted to charge a fare difference! Seems pretty silly that if you want to lighten up the phone lines, you should enable folks to rebook online. Though as several previously commented on this thread, Delta's focus on IT infrastructure seems to be lacking.
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