Cancellation invoice
I will not be able to use the credits Delta is offering for our July tickets (we are international and no plans to fly again in the next two years). Therefore I simply need to cancel for no refund. How do I do this and how do I receive a ‘cancellation invoice’ from Delta for my travel insurance? I do not want to simply apply for a credit through their website, since my family would not be able to use it.
Delta now appears to have taken their phones completely off the hook, their virtual assistant is unable to understand the query and I cannot find a Delta email anywhere.
I would be grateful for any advice.