Originally Posted by
GreatDane
I called yesterday. They said current processing times for refunds ( booked with swiss and cancelled by swiss) is 1-2 months.
I believe September was mentioned as part of their bailout package as a deadline for refunding passengers money withheld illegally.
Personally, I don’t trust them any more and would still issue a chargeback. It will certainly be processed quicker and knowing that they must refund by September they probably will not dispute the chargeback.