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Old Jun 24, 2020, 9:29 pm
  #982  
Matthew_DC
 
Join Date: Sep 2007
Location: MAD
Programs: UA, US, AA, Hilton, Marriott, Hyatt
Posts: 374
cancellation without notice

Maybe others have already posted about this. I had an award ticket booked for July 11: IAD>IST>MAD. While I was reading about the Turkish "HES" code to see if I needed to have one, I tried to pull up my booking at the Turkish website. Unable to. Went to Avianca. Notice that the flights were cancelled.

I have no idea when the flights were cancelled but I haven't received an email or phone call about it yet. I've rebooked on other carriers, but it might be a good idea to regularly check your bookings if cancellations happen without timely notification.

PS: I booked a new award rather than wait for Lifemiles support to offer me something else because there were only 2 seats available on the alternative carriers. I emailed [email protected] to say the original flights were cancelled and I'd like to request a redeposit and refund of taxes.
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