FlyerTalk Forums - View Single Post - Covid19: Swiss refunds after cancellation
Old Jun 24, 2020, 9:10 pm
  #541  
Nyswiss
 
Join Date: Dec 2016
Programs: Lufthansa Senator, Delta Platinum, Hilton Gold
Posts: 6
Where to sue Swiss ?

I live n NY but have a A ticket out of Germany with cancelled flights to the US. Swiss tries now a new game saying that I had requested a charge back and that the Miles and More is responsible for the refund. Barclays / Miles & More advised that the refund must be requested from Swiss.

My question:

-Has anybody gotten a confirmation from Swiss acknowledging the refund request ? I have not
- secondly, where should I sue Swiss. In New York or via Germany

Any help is very welcome. I’m a Senator and have only flown First Class intercontinental with Swiss and I’m flabbergasted how this airline treats my loyalty

thank you
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