Where to sue Swiss ?
I live n NY but have a A ticket out of Germany with cancelled flights to the US. Swiss tries now a new game saying that I had requested a charge back and that the Miles and More is responsible for the refund. Barclays / Miles & More advised that the refund must be requested from Swiss.
My question:
-Has anybody gotten a confirmation from Swiss acknowledging the refund request ? I have not
- secondly, where should I sue Swiss. In New York or via Germany
Any help is very welcome. I’m a Senator and have only flown First Class intercontinental with Swiss and I’m flabbergasted how this airline treats my loyalty
thank you