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Old Jun 23, 2020, 11:48 am
  #6  
ZacZolar
 
Join Date: Nov 2019
Programs: EY Gold
Posts: 96
T
Originally Posted by ss1710
Thanks for the input, looks like I need to get back on the phone with them and figure out what's going on.
The below is direct from Etihad's website. These credits should occur automatically - it will be interesting to see if they continue into July, all should apparent in the next few days.

Zac

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Etihad Guest Bonus Tier Miles - COVID-19 Support.

1. Who is eligible for the monthly Bonus Tier Miles

All active Etihad Guest Members are eligible for the monthly bonus Tier Miles.

2. How have Etihad Guest calculated the bonus Tier Mile amounts?

Amounts have been calculated as a monthly average of miles members earn flying with Etihad Airways and are required to maintain their existing Tier.

3. When do I get credited the bonus Tier Miles

The bonus Tier Miles will be automatically credited into your account by the last day of each eligible month.rt

4. From when is this effective?

The bonus Tier Miles will be credited starting 31 March, for three months ending May 2020. Extensions will be considered as more information comes available.

5. Where will it show?

The monthly bonus Tier Miles will show in your account, and you can check your balance in your monthly e-statement

6. Does it apply for members within a Family Membership?

Yes, each member will be credited their respective bonus Tier Miles.

7. Is this applicable for Etihad Guest Miles?

Only Tier Miles will be credited to your account.

Last edited by ZacZolar; Jun 23, 2020 at 1:14 pm
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