FlyerTalk Forums - View Single Post - Covid19: Refund Experiences from Indian Based Airlines
Old Jun 22, 2020, 6:03 am
  #11  
PiperAtGatesofDawn
 
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,340
AI has announced a new (mostly good) major waiver extension -

http://www.airindia.in/images/pdf/Wa...-converted.pdf
http://www.airindia.in/images/pdf/Wa...-converted.pdf

They haven't said if they will refund people who have spent dineros to adjust (or cancel) their tickets thanks to AI's previous awful policy. Allowing routing changes without fees is a very good thing. So they're essentially trying to hold on to your money without looking like aholes. A much better policy.
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