FlyerTalk Forums - View Single Post - Delta ends twitter, facebook messaging for customer assistance
Old Jun 18, 2020, 10:42 am
  #13  
koreanair720
 
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
Originally Posted by lucycan
Took me 90 min of conversation today (after a 2 hr callback) to find the status of a refund. In the past that was 5 min of my time on Twitter. #FAIL
Had a similar experience yesterday for a refund that I called in for May 8. No sign of it. After lots of research they came back and told me it will be be processed...next Thursday.
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