Thank you for the reply
This is so stupid, Amex will have a tough time handling this with trying to have them add miles to our respective accounts. The TK Website clearly indicates that this can be done via
online form, Call Center or ticket offices. If I chose an open ticket option and then changed the destination I would have flown within the same region would AMEX need to go to a TK OFFICE to re issue the ticket ??
I am going to wait for replies on this Forum before I proceed . Basically TK by being so difficult that it is forcing us to go for just a simple REFUND and lose revenue.