FlyerTalk Forums - View Single Post - Is Delta using COVID-19 as an excuse to give bad service and save money?

Jun 14, 2020, 1:34 pm

#14

sydneyracquelle

Join Date: Jul 2003

Location: Atlanta

Posts: 5,174

Only a 28 minute hold time on DL USA now as a PM. I am shocked. They seem to be forwarding US calls now to international DL reps which is a lot better than waiting for hours on hold.

Last edited by sydneyracquelle; Jun 14, 2020 at 2:46 pm