FlyerTalk Forums - View Single Post - Should I be Infuriated Right Now? Opinions please.
Old Jun 3, 2020, 8:16 pm
  #18  
jrl767
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Originally Posted by Dieuwer
It is clear for all to see that sadly, Delta has turned from one of the best run airlines in the world into a very mediocre affair.
what’s clear to me is that Delta management and leadership continually chose to deprioritize investment in robust IT — both the systems and the people necessary to develop, integrate, manage, and utilize it — and they’re now struggling to cope with the elements of today’s environment, which are far more uncertain (and far more dynamic) than ever before
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