Originally Posted by Stgermainparis

My kids wanted Popeye’s chicken tonight 🙄 so I used my $15 plat credit towards the $45 total. Big mess. Ordered at 5:25, delivery time was “no later than 6:35”, but food didn’t arrive till 7:20. The delivery lacked all sides, all biscuits, all sauces (basically got only chicken) and all the drinks were wrong. I was really peeved. Contacted Ubereats through the help in app and they refunded the entire thing excepting the driver tip (which makes sense) within an hour. Excellent customer service. Now I have an extra $15 credit for June, which actually surprised me.