Originally Posted by
christianj
Just booked a 40k night at the Crowne Plaza NYC Times Square at the reduced 40k rate and will fight with them to change over to Chase Free Night certificate later. Tired of being on hold for hours and worried that the reduced rate will disappear.
Similarly, the Willard in DC is 40k for many nights, but doesn't seem available using the Chase certs. They probably have some fine print that they can point to for not honoring the cert, though in reality, I bet it's an IT issue.