FlyerTalk Forums - View Single Post - Snaptravel refund for closed hotel - do a chargeback
Old May 28, 2020, 4:41 pm
  #1  
Ski_Bum
 
Join Date: Oct 2007
Posts: 28
Snaptravel refund for closed hotel - do a chargeback

For a data point for Coronavirus refunds. I had a booking for a hotel in April. The hotel closed and refunded and cancelled all bookings. After 6 weeks of attempts at getting the refund via emails and multiple forms they kept requesting the refund was denied. Filed a chargeback and the money was promptly refunded by Visa.

TLDR; just do a chargeback with this company and avoid wasting hours with them.
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