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Thread: AMEX Offer - Mortgage from Better.com w/ $2,500 statement credit
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Old May 26, 2020, 5:55 pm
  #12  
mia
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Originally Posted by Zorak
.... assume their CRM or IT is broken... I mean, if it's having trouble receiving emails from gmail...
I doubt that this is an IT problem, but rather that there is no incentive for any individual employee to read, research or reply, and so they move on to the easier cases.
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