Originally Posted by
citricut
Just quoting myself for an update. Chargeback was approved and I have the funds back on my CC account
Ok so Swiss strikes back. Somehow they've managed to justify there is no ground for a chargeback as the flight was cancelled due to government restrictions thus there are no dispute rights according to Visa. I'll try to fight back, I don't see 261/2004 makes any distinction on reason for cancellation regarding cash refund, which they have refused to provide in the given 7 days.