Originally Posted by
hfly
In the center of the main page is the following:
"The Novel Coronavirus (COVID-19)
Get more detailed information regarding the suspended flights, travel restrictions and flexible ticket change rights with zero change fee for non-cancelled flights.
Last update May 20, 2020"
and then you click through and it gives you all the relevant options/information. So again, what are you talking about?
Well as I said, when I applied for a refund by clicking on the link, the flights to be refunded were confirmed, the amount to be refunded was confirmed, when I accepted the transaction I it clearly stated that the refund would be made within 30days. As it is TK are going to sit on my money for 6 months which in my book isn't right.
And yes TAP are not playing ball. As they are 50% owned by the Portuguese Govt they have the backing from them.