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Old May 21, 2020, 9:37 am
  #9  
Mexberry
 
Join Date: Apr 2017
Location: Nanaimo Canada
Posts: 19
Send an e mail refusing the voucher, and insist on your rights for a refund. Allow two weeks for a reply, then approach your credit card for a chargeback. At this point the cc will ask if you accepted vouchers and if you said yes, then they will refuse to initiate a chargeback as you have accepted an alternative resolution . www.airpassengerrights.ca have extensive info.
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