Originally Posted by
slice
Is this still the case? I canceled a redemption online and it automatically generated a voucher (which I don't want).
there is no online cancellation & full refund for cancelled flights since about late March, if you click cancel on MMB it sends you to the form for a future travel voucher - is that what you filled in?
EDIT: this is what the FTV form looks like btw
https://www.flyertalk.com/forum/32375796-post2212.html