FlyerTalk Forums - View Single Post - mileage redemption cancellation experience

May 20, 2020, 4:00 am

#7

craigthemif

FlyerTalk Evangelist

Join Date: Aug 2011

Location: Barcelona, London, on a plane

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Posts: 13,029

Quote:

Originally Posted by happychic

I have a ticket booked on Virgin Atlantic using Flying Club miles for two people in mid-June. I don't think I would be going to UK and I would like my 30k miles and my award fees and taxes of $298 back.

I did get through to an agent on WhatsApp but she said it would be $50x2 cancellation fee. She could not confirm what the amount I would get back.

I have not read about the $50 pp fee for Virgin Atlantic award flight cancellations. I want to see if those who had gone through this were charged. Note that the flight is not cancelled so far.

You either wait for the flight to be cancelled or you pay the cancellation fee - $50 per person is correct.

Any excess cash from taxes, surcharges, etc. will be refunded, but it will take several weeks to arrive...

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