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Thread: Swiss cancelled my flight, wants to charge me 300EUR to fly my return
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Old May 19, 2020, 9:46 am
  #14  
Tafflyer
 
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
Originally Posted by warakorn
Rebooking for Swiss-cancelled flights is free on Swiss:

https://www.flyertalk.com/forum/32387261-post638.html

You need to point the agent to rule TWP 2011.
Finally complying with the law after the court injunction. After trying twice to get rebooked to December and each time being requested to pay €3000 extra, I chose the refund and then 8 days later the chargeback. If the policy was in place 6 weeks ago, that is if they had followed EU law all along, I would have been happy. Now, they can fly their planes empty for all I care.
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