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Old May 19, 2020, 1:40 am
  #9  
headingwest
 
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,336
They definitely seem to have lost their magic touch. Firstly, we had the (illegal) refusal of refunds for flight cancellations, which will undoubtedly put a lot of people off booking Aegean flights in the future. Plus customer service agents completely ignoring messages from anyone not willing to accept those vouchers. Now we have most leisure travellers being completely priced out of potential holiday flights. There price difference between A3 flights and their competitors' will kill Aegean's business.

A couple of months ago I felt confident that Aegean still had a successful future, but some of these recent decisions really make me wonder!
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