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Ticket or Award status: On Hold, On Request, Pending, Purchased and Ticketed
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May 13, 2020, 11:42 am
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DWFI
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
AA has repeatedly said that it is overwhelmed with refund processing. I am sure they will get to you soon.
If you need the money right away, do a chargeback. Otherwise, maybe just be a little patient?
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DWFI
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