Originally Posted by
firstlight
I've just had our anniversary trip to Venice cancelled - early June. Luckily it's a holiday booking so full refund and no quibbles with vouchers.
Suspect the lines will get very busy again...
I don't normally reply to my own post - but BA just sent me an email saying they are refunding me automatically within 7 days. Saves me a phone call. Perhaps the IT is getting better...