FlyerTalk Forums - View Single Post - Delta: Refund/Mileage Redeposit/Cancellation/Rebooking During COVID19
Old Apr 26, 2020, 10:23 am
  #1050  
Queen555
 
Join Date: Apr 2020
Posts: 8
Does this schedule change qualify for a refund

I posted a few days ago about Delta cutting the direct PDX to LHR flights but we hadn’t received notice of the change. Today I received the notice.

We had booked nonstop PDX to LHR in Premium Select, departing PDX at 7:43 pm and arriving LHR at 12:50 pm next day.
Delta changed us to a flight leaving PDX at 11:42 am in Comfort+ to MSP, connecting flight in Premium Select and arriving at LHR 8:40 am next day.

Coming home we booked nonstop LHR to PDX in Premium Select, leaving LHR at 12:50 pm arriving PDX 3:32 pm.
Delta changed us to depart LHR at 12:55 pm in Premium Select, connect at MSP to Comfort + and arrive at PDX 7:32 pm.

Before I contact Delta, does this qualify for a refund? I am thinking it should because of: 1 - schedule change of 8 hours from PDX, 2- we booked Premium Select and were downgraded to C+ for the domestic legs, 3- change from nonstop to connecting flight.

Am I right to state I want a refund and not a voucher for these reasons?

Thank you for your insight.
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