FlyerTalk Forums - View Single Post - Downgrading French Amex AF/KL Platinum Card
Old Apr 20, 2020, 4:06 pm
  #8  
bostontraveler
 
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,645
Originally Posted by Yolow
A call and you get reimbursed of the non used pro-rata from yearly starting date.

By the way, did you make any claim for a canceled plane ticket reimbursement, appart from skyteam companies ?
I downgraded to gold amex AF/KLM a few months ago and called them to ask for cashback about 3 different round trip. If a voucher is proposed then they do not want to start procedure. Been told that every Amex AF/KLM card holder are treated the same.
A bit rude.
No I have not filed any claims in France against airlines. I have in Italy and Amex did do a chargeback.

The issue according to Amex France is not about vouchers... the reason they state (at least that they have told me several times) is that AF is a partner of theirs, and as such they do not initiate claims against partners.
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