Originally Posted by
laktex
Our flight to YVR May 12th just cancelled this morning. Tried to rebook on line for December but it would not allow me to do so - therefore have to be a refund.
Will keep on trying to get through on the telephone!!
If you can find the same fare bucket in December then the agent should be able to rebook you (depending on various specific details) but a cash refund is clearly more flexible. A lot depends on how sure you are about December and your estimation of what fares will look like if you recycle the cash refund.