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Old Apr 18, 20, 3:28 pm
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 48,419
Originally Posted by angra View Post
Agreed, but the language that they have added (referenced in #3 ) worries me. We shall see. Wish we had more data points.
Nothing on the Amex website worries me remotely. Clearly there are situations where the contract does not require a refund, but under a Covid-19 waiver a credit is offered.

If one is due a refund under the contract or the law requires it, nothing in the language changes Amex's obligation or practice.
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