Originally Posted by
LondonElite
Any transfers, bookings for other family members, credit card bonuses?
Not a single transfer
I booked stays for me and my wife (wife 2nd guest) and she usually checked in a day before me (4th night free and she can fly out earlier than me). And one time years back I did so but couldn't join her due to illness.
No credit card bonus for the last few years.
And every time I stayed on points I needed to contact Ambassador to get my 10% points back
They just send me the T&C, didn't give me any details on what they think I've done and just said "it is final we won't answer any further questions"
So they can just close my account an steal $10k worth of points > I know the hotel industry is not doing well but this is too much
Anyone has an idea on how to get them to at least talk?